In the ‘Communication’ tab, depending on your device, select USB or the correct serial/COM port (this can be identified in your Device manager in System from your PC Control Panel).
PLEASE BE AWARE that some PCs have a BIOS sleep function on their USB ports, if the device is not identified straightaway, you may have to remove and replace your device into the USB port or use a different port. This can also occur during a Winspiro launch where the device has been dormant from sometime.
In the Predicted Source Tab select your preference, we recommend the use of E.R.S. ’93/Knudson.
You can now choose to enable or disable your Incentive. You should now be able to successfully begin using your device.