Oxygen Concentrator Buying Guide: Choosing the Right One

Oxygen Concentrator Buying Guide: Choosing the Right One

If you or someone you care for needs oxygen therapy day-to-day, then I’m sure you’re aware of oxygen concentrators. With so many different features and capabilities, choosing one can be difficult. We will explore the various types of concentrators available on the market, discuss essential features, examine performance criteria, and highlight key factors to consider when purchasing an oxygen concentrator to ensure you select the most suitable device for your specific requirements. Oxygen concentrators can come with a hefty price tag, so choosing the right device is crucial.

What Is An Oxygen Concentrator & How Does It Work?

An oxygen concentrator is a medical device specifically engineered to deliver supplemental oxygen to individuals experiencing difficulty maintaining adequate oxygen levels in their bloodstream due to various health conditions. These devices function by drawing in ambient air, separating the oxygen from other components, and delivering purified, concentrated oxygen to the user. By providing a steady supply of concentrated oxygen, oxygen concentrators play a critical role in enhancing the quality of life and overall health of individuals suffering from respiratory illnesses or disorders that result in low oxygen levels in the blood.

There are two main types of oxygen concentrators available on the market, catering to different needs and environments. These include:

Stationary Oxygen Concentrators (OC) Designed for stationary use within the home, these devices are typically larger and more powerful, providing a continuous flow of oxygen. They are suitable for individuals who require consistent oxygen therapy.

Well-reviewed stationary oxygen concentrators:

Portable Oxygen Concentrators (POC) Lightweight and compact, portable oxygen concentrators are designed for individuals who require supplemental oxygen while on the go. They offer the convenience of mobility and often come with battery-powered options, making them ideal for those with active lifestyles or who need oxygen while travelling.

Well-reviewed portable oxygen concentrators:

How To Choose The Right Oxygen Concentrator For You

Selecting the right oxygen concentrator requires careful consideration of various factors to ensure the device meets your specific needs and preferences. Here are some essential features and benefits to consider when choosing the right oxygen concentrator for you:

Flow Rate: The flow rate refers to the amount of oxygen delivered by the concentrator, measured in litres per minute (LPM). Oxygen concentrators typically offer either continuous or pulse flow. Continuous flow devices provide a constant flow of oxygen, while pulse flow devices deliver oxygen in intermittent bursts, triggered by the user’s inhalation. It’s crucial to consult with your healthcare provider to determine the required flow rate based on your medical needs and ensure the selected device can provide adequate oxygen delivery.

Noise: As oxygen concentrators operate continuously, the noise level may impact the user's comfort, particularly during sleep or in quiet environments. Noise levels vary among devices, with some being as quiet as 40 dB (similar to a whisper) and others reaching 60 dB or higher (comparable to a normal conversation). Consider your noise sensitivity and the environment in which the device will be used when evaluating concentrator options.

Oxygen Concentration: Oxygen concentrators deliver varying levels of oxygen concentration, typically between 87% to 96%. It’s essential to choose a device that can consistently provide the oxygen concentration required by your specific medical condition. Consult with your healthcare provider to determine the appropriate oxygen concentration range for your needs, and verify that the selected device meets these requirements.

Portability: The size and weight of the oxygen concentrator play a significant role in its portability. Portable oxygen concentrators are typically smaller, lightweight, and come with carrying cases or backpacks, allowing for greater mobility. If you have an active lifestyle or require supplemental oxygen while travelling, a portable concentrator may be the most suitable option. Conversely, if you predominantly need oxygen therapy at home, a stationary unit may suffice.

Battery Life For portable concentrators, consider the device's battery life and availability of extra batteries to ensure uninterrupted oxygen therapy during extended periods away from a power source.

Ease of Use Look for devices with intuitive controls and clear displays for hassle-free operation.

Other Features: Other features to consider when purchasing the right oxygen concentrator include the ease of maintenance, such as filter changes, to ensure long-term reliability and performance. Also, consider the manufacturer's warranty coverage and availability of technical support to address any issues or concerns that may arise during the life of the device. Price is also a very important factor to consider. Some concentrators are quite costly, so take into account all the features mentioned when analysing the price.

Frequently Asked Questions When Purchasing Oxygen Concentrators

Are oxygen concentrators effective, do they really work? Yes, oxygen concentrators are effective medical devices designed to deliver supplemental oxygen to individuals with respiratory illnesses or conditions that cause low oxygen levels in the blood. They work by drawing in ambient air, separating oxygen from other gases, and providing a concentrated flow of oxygen to the user. When used according to a healthcare provider's recommendations, home oxygen adds significantly to the comfort and quality of life of patients.

Do I need a prescription to buy an oxygen concentrator? In many countries, including Australia, a prescription is required to purchase an oxygen concentrator. This ensures that the device is medically necessary and that the specific requirements, such as flow rate and oxygen concentration, are tailored to the user's needs.

Does Medicare cover oxygen concentrators? In Australia, the provision of home oxygen is not covered by Medicare or private health insurance. Medicare may provide partial or full coverage for oxygen concentrators under certain circumstances; be sure to check with your healthcare provider. In some cases, it can also be available free through State programs from public hospitals.

Can oxygen concentrators be used 24/7? Many oxygen concentrators are designed to operate continuously and can be used 24/7 when needed.

Does an oxygen concentrator produce pure oxygen? Oxygen concentrators do not produce 100% pure oxygen. They typically deliver oxygen concentrations between 87% and 96%, which is sufficient for most supplemental oxygen therapy needs. The specific concentration range will vary depending on the device and the user's requirements.

How long do oxygen concentrators last? Can they run continuously? The lifespan of an oxygen concentrator varies depending on the model, usage, and maintenance. Many concentrators can last up to 5-7 years or more with proper care.

Can you sleep with an oxygen concentrator? Yes, you can sleep with an oxygen concentrator. In fact, many individuals with sleep apnea or other respiratory conditions require supplemental oxygen during sleep. This is why considering the noise output of the device when purchasing is crucial.

Can you travel with an oxygen concentrator (plane, car, public transport, etc.)? Yes, you can. Portable oxygen concentrators are specifically designed for travel and ease of portability. Many POCs are approved for air travel, but it’s advisable to check with your airline first. POCs can also be used in cars and on public transport, providing users with the flexibility to maintain an active lifestyle while receiving oxygen therapy.

Frequently Asked Questions

Warranty

What warranty do you offer on your products?

Products sold by Zone Medical have varying warranty periods, with certain items offering extended warranties; kindly refer to each product's description or specifications for further information. For warranty claims, contact our customer service team by completing a service request form with your order number, serial number and details of the issue. You can also access this form in the header section of our website by selecting "Support Request", then complete the online form, including the serial number and purchase invoice number. We can then supply the correct information for you to arrange calibration.

Shipping

What are your shipping options and costs?

We offer various shipping options, including standard and express shipping. Standard shipping is free for orders over $300 within Australia. For orders under $300 and express shipping, fees and exclusions apply, including shipping to rural areas and volumetric items. We have partnered with both Australia Post or StarTrack Express as the main courier options available with Zone Medical. For international shipping quotes, please contact our customer service team. Delivery times vary and items determined to be “bulky” or volumetric, shipping will be quoted on application.

How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our carrier’s website to track your shipment. For any issues, contact our customer service team for assistance here. We have partnered with both Australia Post or StarTrack Express as the main courier options available with Zone Medical.

Contact Us

How can I get in touch with Zone Medical?

We are here to help! You can contact us via email at info@zonemedical.com.au or call us at 1300 009 663 during business hours, Monday to Friday, 9 AM to 5 PM AEST. Alternatively, use the contact form on our Contact Us page.

Refunds and Returns

What is your refund policy?

If you change your mind about a purchase or make an incorrect choice, we may provide you with a store credit for unopened products within 7 days of delivery.This excludes all delivery costs. If the product is damaged or Dead on Arrival, Dead Soon After Arrival or a Later defective product, please see this link for more details regarding these situations.Zone Medical will not provide a refund or replace a product that has been misused, mishandled or incorrectly installed or serviced, including items serviced by unauthorised personnel. It is the responsibility of the customer to ensure that all instructions, advice and/or warnings given by the manufacturer or supplier are followed.For further assistance with product returns, please Contact Us.
For detailed instructions, please visit our refund policy page.

How do I return a product?

To return a product, please contact our customer service team at info@zonemedical.com.au, or use the contact us form, for a return authorisation number and return instructions. Make sure the item is in its original condition and packaging. Certain items, such as opened medical supplies and consumable plus custom orders, may be non-returnable. For more information, check our return policy.

Who, What, Why, Where, How

Who is Zone Medical?

Zone Medical is a leading supplier of high-quality medical equipment in Australia. We serve healthcare providers, hospitals, respiratory labs, and more, with a focus on delivering industry-leading diagnostic and medical equipment.

What do Zone Medical offer?

We offer a comprehensive range of medical equipment, including sterilisers, spirometers, cryotherapy devices, microscopes, patient monitors, audiometers, oxygen concentrators and more. Our products come from leading brands like CryoIQ, Alltion, Hatmed, Northern, Electronica, MIR, Inogen, and Kingon.

Why choose Zone Medical?

Zone Medical is known for our commitment to quality, exceptional customer service, and extensive post-sale support. We provide technologically advanced solutions to enhance healthcare services and improve patient outcomes. Since 2004, our professional and progressive approach has made us a trusted name in the industry.

Where are Zone Medical located?

Zone Medical is based in South-East Queensland, Australia. With a focus on serving major cities such as Sydney, Melbourne, Brisbane, Adelaide and Perth. We provide nationwide shipping and support to ensure our products reach you wherever you are. Zone Medical also serve internationally focusing on the Asia-Pacific region such as New Zealand and the Pacific Islands. We also partner with factory trained biomedical engineers to ensure ongoing support and calibration services for all of our equipment wherever you are located.

How can I place an order with Zone Medical?

Placing an order is easy. Browse our online store, add items to your cart, and proceed to checkout. For assistance or support with online orders and/or wholesale requests, contact our customer service team via orders@zonemedical.com.au. We accept various payment methods and provide detailed order tracking.