What You Need to Know About Oxygen Concentrators

What You Need to Know About Oxygen Concentrators

Whether you use an oxygen concentrator and want to understand it better, or you're just curious about them, this article is for you. Let's look at how an oxygen concentrator works.

What Is an Oxygen Concentrator?

An oxygen concentrator is a medical device designed to deliver purified oxygen to patients with respiratory conditions. By drawing in ambient air, removing nitrogen, and delivering a higher concentration of oxygen, these devices play a vital role in managing various respiratory conditions.

How Does an Oxygen Concentrator Work?

An oxygen concentrator, also commonly referred to as an oxygen generator, is designed for patients who require enhanced levels of oxygen due to respiratory conditions or breathing difficulties. The primary function of this device is to provide oxygen therapy by continuously purifying atmospheric air, ensuring a steady delivery of oxygen to the user. Unlike traditional compressed or liquid oxygen tanks, which deplete over time and require replacements and refills, oxygen concentrators harness oxygen from the air around them. They are engineered to extract and purify up to 90% to 95% of the oxygen content, effectively eliminating the need for external oxygen sources.

Oxygen Concentrator vs. Oxygen Tank: Which Is Better?

  1. Oxygen concentrators pull in ambient air and purify it to provide a continuous supply of oxygen, eliminating the risk of running out, as can happen with oxygen tanks.
  2. While the initial investment for an oxygen concentrator might be higher than purchasing an oxygen tank, the long-term costs can be lower because there's no need for refills or tank replacements.
  3. Modern portable oxygen concentrators are designed for mobility, allowing users to carry them during travel, whereas transporting oxygen tanks can be more cumbersome.
  4. Oxygen concentrators tend to require less storage space than a collection of oxygen tanks, especially for patients who need long-term oxygen therapy.
  5. Oxygen tanks can be at risk of leaking or, in rare circumstances, exploding. Oxygen concentrators, on the other hand, produce oxygen on demand, reducing these risks.
  6. Oxygen concentrators often have built-in systems to regulate the flow of oxygen, allowing for more precise delivery tailored to a patient's needs.
  7. With oxygen tanks, patients or caregivers must regularly schedule refills. Oxygen concentrators negate this necessity, offering more convenience.
  8. Using an oxygen concentrator can reduce the environmental impact associated with the production, transportation, and disposal of oxygen tanks.

However, the choice between an oxygen tank and a concentrator should be made in consultation with a healthcare professional, considering the specific needs and circumstances of the patient.

How Is the Oxygen Delivered?

Patients typically receive the purified oxygen via two primary methods:

  1. Nasal cannula: A lightweight, flexible plastic tubing equipped with two prongs that fit comfortably into the nostrils, delivering oxygen directly to the patient.
  2. Oxygen mask: A mask constructed from pliable plastic that covers the mouth and nose, facilitating a more substantial flow of oxygen when needed.

It is essential to note that an oxygen concentrator should only be used with the explicit prescription and guidance of a healthcare professional. The administration of pure oxygen without medical necessity can potentially lead to adverse pulmonary effects, including long-term lung damage. Thus, it's paramount that these devices are used in alignment with medical recommendations to ensure patient safety.

Frequently Asked Questions

Warranty

What warranty do you offer on your products?

Products sold by Zone Medical have varying warranty periods, with certain items offering extended warranties; kindly refer to each product's description or specifications for further information. For warranty claims, contact our customer service team by completing a service request form with your order number, serial number and details of the issue. You can also access this form in the header section of our website by selecting "Support Request", then complete the online form, including the serial number and purchase invoice number. We can then supply the correct information for you to arrange calibration.

Shipping

What are your shipping options and costs?

We offer various shipping options, including standard and express shipping. Standard shipping is free for orders over $300 within Australia. For orders under $300 and express shipping, fees and exclusions apply, including shipping to rural areas and volumetric items. We have partnered with both Australia Post or StarTrack Express as the main courier options available with Zone Medical. For international shipping quotes, please contact our customer service team. Delivery times vary and items determined to be “bulky” or volumetric, shipping will be quoted on application.

How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our carrier’s website to track your shipment. For any issues, contact our customer service team for assistance here. We have partnered with both Australia Post or StarTrack Express as the main courier options available with Zone Medical.

Contact Us

How can I get in touch with Zone Medical?

We are here to help! You can contact us via email at info@zonemedical.com.au or call us at 1300 009 663 during business hours, Monday to Friday, 9 AM to 5 PM AEST. Alternatively, use the contact form on our Contact Us page.

Refunds and Returns

What is your refund policy?

If you change your mind about a purchase or make an incorrect choice, we may provide you with a store credit for unopened products within 7 days of delivery.This excludes all delivery costs. If the product is damaged or Dead on Arrival, Dead Soon After Arrival or a Later defective product, please see this link for more details regarding these situations.Zone Medical will not provide a refund or replace a product that has been misused, mishandled or incorrectly installed or serviced, including items serviced by unauthorised personnel. It is the responsibility of the customer to ensure that all instructions, advice and/or warnings given by the manufacturer or supplier are followed.For further assistance with product returns, please Contact Us.
For detailed instructions, please visit our refund policy page.

How do I return a product?

To return a product, please contact our customer service team at info@zonemedical.com.au, or use the contact us form, for a return authorisation number and return instructions. Make sure the item is in its original condition and packaging. Certain items, such as opened medical supplies and consumable plus custom orders, may be non-returnable. For more information, check our return policy.

Who, What, Why, Where, How

Who is Zone Medical?

Zone Medical is a leading supplier of high-quality medical equipment in Australia. We serve healthcare providers, hospitals, respiratory labs, and more, with a focus on delivering industry-leading diagnostic and medical equipment.

What do Zone Medical offer?

We offer a comprehensive range of medical equipment, including sterilisers, spirometers, cryotherapy devices, microscopes, patient monitors, audiometers, oxygen concentrators and more. Our products come from leading brands like CryoIQ, Alltion, Hatmed, Northern, Electronica, MIR, Inogen, and Kingon.

Why choose Zone Medical?

Zone Medical is known for our commitment to quality, exceptional customer service, and extensive post-sale support. We provide technologically advanced solutions to enhance healthcare services and improve patient outcomes. Since 2004, our professional and progressive approach has made us a trusted name in the industry.

Where are Zone Medical located?

Zone Medical is based in South-East Queensland, Australia. With a focus on serving major cities such as Sydney, Melbourne, Brisbane, Adelaide and Perth. We provide nationwide shipping and support to ensure our products reach you wherever you are. Zone Medical also serve internationally focusing on the Asia-Pacific region such as New Zealand and the Pacific Islands. We also partner with factory trained biomedical engineers to ensure ongoing support and calibration services for all of our equipment wherever you are located.

How can I place an order with Zone Medical?

Placing an order is easy. Browse our online store, add items to your cart, and proceed to checkout. For assistance or support with online orders and/or wholesale requests, contact our customer service team via orders@zonemedical.com.au. We accept various payment methods and provide detailed order tracking.